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Services

Here at Espen Connect, we provide customer engagement solutions designed to help businesses build stronger relationships with their customers. From automated marketing campaigns to Smart Guest WiFi, we give businesses the tools to collect customer insights, stay connected, and create more opportunities for repeat visits.

Marketing Automation

Already have customer emails, phone numbers, or a customer database? Espen Connect helps you transform that information into an automated marketing system designed to keep your business connected with your customers and encourage repeat engagement.

 

We create, manage, and optimize personalized email and SMS campaigns that keep your brand top-of-mind — allowing you to communicate with customers without spending hours manually reaching out.

Automated Email Marketing

Create consistent customer touchpoints through professionally designed email campaigns featuring:

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  • Monthly promotions

  • Seasonal offers

  • New products or services

  • Business updates

  • Special announcements

SMS Marketing

Reach customers instantly with direct text messaging designed for high-impact communication:

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  • Limited-time promotions

  • Flash offers

  • Event announcements

  • Important updates

  • Customer engagement messages

Monthly Marketing Reports

Monthly Marketing Reports

Track campaign performance and customer engagement with insights including:

 

  • Email Performance → Opens, clicks, and engagement

  • SMS Performance → Delivery, clicks, and responses

  • Campaign Insights → What works and how to improve future campaigns

Last-Minute Promotions

Quickly reach customers with time-sensitive offers and promotions.

  • Flash Promotions → Send limited-time deals and special offers

  • Event Announcements → Promote upcoming events or business updates

  • Happy Hour Specials → Quickly drive traffic during slower periods

  • Campaign Support → Provide the offer, and Espen Connect handles the outreach

Wifi-Based
Services

Build Your Customer List While Improving The Guest Experience

Not every business has an existing customer database — and that's where Espen Connect’s Smart Guest WiFi solution comes in.

Instead of relying on customers to join loyalty programs, fill out forms, or manually provide their information, our system turns your guest WiFi into an automated customer connection tool. When guests connect to your network, they are guided through a branded sign-in experience that allows your business to collect valuable customer information with their consent.

This creates a direct relationship between your business and the customers who walk through your doors, giving you the ability to communicate with them long after their visit.

Espen Connect handles the entire process — from professional installation and network setup to customer data collection, automated marketing campaigns, and ongoing management.

Our Wifi-Based Services

1

Espen Starter

Modern Guest Onboarding & In-Person Installation

 Includes complete in-person installation of our dedicated marketing router directly at your venue. Instead of giving out a standard WiFi password, guests who select your network are automatically redirected to a sleek sign-in page that prompts them for basic contact info like their name and email. It effortlessly builds a high-value customer database in the background without requiring your staff to ask for details or hand out physical sign-up sheets. 

2

Espen Elite

Email Retention Engine

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Includes everything in Espen Starter, plus powerful automated email triggers that work around the clock. Once a guest joins your network, the platform automatically fires off personalized email sequences, such as instant first-time welcome notes. It also features smart automated "We Miss You" campaigns—if our system notices a customer hasn't logged onto your WiFi in 30+ days, it automatically sends a targeted re-engagement email to bring them back through your doors. It keeps your venue top-of-mind, turning casual diners into consistent repeat customers with zero daily effort. 
 

3

Espen VIP+

High-Converting SMS & Flexible Promotions

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 Includes everything in Espen Elite (full hardware capture and automated email triggers), while unlocking direct SMS text messaging for maximum reach. Text messages carry near-instant open rates, allowing you to broadcast customizable promotions, flash happy hour deals, and holiday event invites straight to customer phones. It is the ultimate tool for generating immediate, predictable foot traffic whenever you need to fill seats fast. 
 

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