Espen Connect Platform Breakdown
Automated Guest Data Capture & Omnichannel Marketing
Espen Starter
Modern Guest Onboarding & In-Person Installation
Includes complete in-person installation of our dedicated marketing router directly at your venue. Instead of giving out a standard WiFi password, guests who select your network are automatically redirected to a sleek sign-in page that prompts them for basic contact info like their name and email. It effortlessly builds a high-value customer database in the background without requiring your staff to ask for details or hand out physical sign-up sheets.
Espen VIP+
High-Converting SMS & Flexible Promotions
Includes everything in Espen Elite (full hardware capture and automated email triggers), while unlocking direct SMS text messaging for maximum reach. Text messages carry near-instant open rates, allowing you to broadcast customizable promotions, flash happy hour deals, and holiday event invites straight to customer phones. It is the ultimate tool for generating immediate, predictable foot traffic whenever you need to fill seats fast.
Espen Elite
Email Retention Engine
Includes everything in Espen Starter, plus powerful automated email triggers that work around the clock. Once a guest joins your network, the platform automatically fires off personalized email sequences, such as instant first-time welcome notes. It also features smart automated "We Miss You" campaigns—if our system notices a customer hasn't logged onto your WiFi in 30+ days, it automatically sends a targeted re-engagement email to bring them back through your doors. It keeps your venue top-of-mind, turning casual diners into consistent repeat customers with zero daily effort.
Why It Grows Your Business
Predictable Revenue & Total Visibility
Most venues lose touch with patrons the moment they walk out the door, forcing you to constantly pay for expensive ads to bring in new customers. Espen Connect turns your passive foot traffic into an owned marketing asset that continuously brings past guests back through the door. With built-in analytics, you can easily track list growth, message open rates, and return visits to see the clear impact on your monthly bottom line.